Warranty

We provide a 6-month warranty on batteries and a 12-month warranty on electronic components, including motors, hall sensors, LED lights, charge boards, tail lights, speakers, and beepers.

Bearings and shocks, being wear items, are covered for 6 months. Chargers have a 3-month warranty. (These are Begode's warranty terms.)

We ship and provide parts for free once we have received videos and diagnosed the issue. Occasionally, we may need the original part returned first, with shipping paid by the customer.

EUCDEALS offers significantly lower prices compared to other online sellers. To offset the lower margins, complimentary warranty labor support is not available; customers must install parts themselves. For mail-in or walk-in service, standard labor rates and shipping costs apply.

Flat tires, bent rims, and damage from abuse or crashes are not covered under warranty. Water damage or damage from water ingress is also not covered.

For higher levels of service, warranty terms, and phone support, we suggest contacting Alien Rides, which offers a 2-year warranty and return shipping coverage for repairs under warranty. We do not offer phone support.

Please note that warranty transfers are not available.